New England Restaurant & Night Club Management 
"A Collaborative Solution, Not Just An Expert Opinion"™

 
Learn to serve responsibly.
And help protect your business, customers and community.

The new Fundamentals of Responsible Alcohol Service textbook provides practical, yet comprehensive, knowledge that assists all front-of-the-house staff in learning what they need to know to serve alcohol responsibly.
  • Scientifically developed from the knowledge and insights of industry experts.
  • Comprehensive coverage of relevant topics such as checking IDs and alcohol laws and responsibility.
  • Interactive exercises make concepts memorable.
  • State-of-the-art instructional design results in the highest quality instruction.
  • Holistic team training involves all front-of-the-house staff.

Additionally, a role-play video/DVD is designed to work in conjunction with the book to create an engaging training program that challenges students to evaluate the real-world scenarios they may face back in the operation.

HOW WE DIFFER FROM THE COMPETITION

  • We understand and respect the needs of hospitality workers.
  • Our approach is to work with them so that they understand the importance of responsible service, thus common sense becomes common practice.
  • Upon receiving workshops results from the Educational Foundation, we will automatically send notification to the local licensing board & your insurance company.
  • We will also provide you with a retail establishment certificate
In Addition, each participant will receive:

1) A complete set of the Massachusetts "Happy Hour" laws, for handy reference
2) A set of I.D. Checking Procedures & tips
3) A wallet size certification card
4) An 81 page reference manual

The testimony of a certified trainer is credible in a court of law. Should you ever find yourself a defendant, it is better to have a person outside of your employment testifying on your behalf.  That way there can be no inference of collusion or favoritism, on the testimony of the trainer.

Sponsorship opportunities are available to liquor & beer wholesalers and distributors... BAR CODE Train-the-Trainer available for select groups.


SERVSAFE ESSENTIALS PROGRAM

It takes years to build a good reputation and only MINUTES to lose it! Can your business afford to be the cause of an outbreak of a food borne illness?

The City of Boston is now listing restaurants that have had violations on the Web. Can you afford the bad press?

Protect yourself and your reputation. Put the nationally acclaimed ServSafe Program to work for you, TODAY!


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Swampscott, MA
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